Congleton Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information is used for these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We assist with the collection and return of vehicles, as well as managing payments, deposits, and any applicable charges.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Providing booking confirmations, rental updates, and essential information. Addressing your questions and offering dedicated customer support. Informing you of any changes to services or policies.
• Marketing Practices in Congleton:
  • We will send promotional offers, newsletters, and service updates only with your consent or legitimate interest. Opting out is always an option.
• Service Enhancement for Customer Benefit:
  • Assessing website usage to refine user experience and operational efficiency. Conducting research to improve our vehicle selection and service offerings.
• Compliance with Local Laws and Regulations:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms of service.

Information Sharing Practices

Sharing Your Information

• Local Service Partners in Congleton: External partners assist us in providing our services, including payment processors, IT support, and maintenance. They are committed to safeguarding your data.

We do not share your personal information with third parties for marketing.

Data Protection

We utilize a variety of technical and organizational safeguards to protect your personal information from unauthorized access, alterations, disclosures, or destruction. This includes encryption protocols, stringent access controls, secure server environments, and routine security evaluations. Despite these measures, no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time needed to achieve the purposes for which it was gathered, including compliance with legal and reporting obligations. The duration for which we store information differs based on its type and the specific processing circumstances in Congleton.

Your Rights in Congleton

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, analyze website traffic, and customize content. You have the option to adjust your cookie settings through your browser preferences at any time. This allows you to control your online experience while using our services.

Updates to Policy

We may revise this Privacy Policy from time to time to align with changes in our operations or legal obligations. Any updates will be displayed on this page along with an updated "Last Updated" date. We recommend checking this policy periodically to stay informed about our privacy practices.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: